Privacy Policy
How Artisan Floral Craft collects, uses and protects personal information when you browse our site or place an order.
We only ask for information that helps us answer an enquiry, prepare an order, arrange delivery and improve the customer experience.
Information you provide
This may include your name, email address, phone number, delivery details, event date, floral preferences and any message you choose to share. Payment details are handled by the payment provider selected for a transaction; we do not store full card numbers.
How we use information
We use details to respond to you, confirm a quote, fulfil an order, coordinate delivery and meet legal or accounting obligations. We do not sell personal information.
Storage and sharing
Information is accessed by staff who need it to do their work. We may share relevant delivery details with a courier or trusted hosting, email and payment provider.
Your choices
You can ask us to access or correct personal information, or raise a concern about its handling. We may need to keep some records where the law requires it.
Questions or requests
Contact Artisan Floral Craft at artisanfloralcraft@gmail.com or +61 8 8267 5319. Our studio is at 5/2120 Logan Road, Upper Mount Gravatt QLD 4122.
For related information, read our Privacy Policy, Terms of Service and Cookie Policy.